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Agent Profile - InCorp Services, Inc. (ISI) [ Score: 34  ]
The Nevada Office of the Secretary of State does not endorse any particular Registered Agent and they are not responsible for information supplied by the Registered Agents.
Feedback Score: 34
Positive Feedback: 87%
Clients who left a positive: 40
Clients who left a neutral: 0
Clients who left a negative: 6
  Past MonthPast 6 MonthsPast 12 Months

positive1823

neutral000

negative024

CommentsReviewerCompany NameDate/Time

nice to deal with, great information and reasonable (may be the cheapest?), does what they advertise & they're asked and paid to do... again , MANY THANKS CHRIS..... . Jim
J. Porte
Pahrump, NV
United States
Makaha Keys LP9/17/2008 11:15:12 AM

Reviewer's Comments:
Moved all of our clients over to them, paid them all their fees, they neglected to inform us / or perform necessary paperwork for Resident Agent Change with Nevada Secretary of State, old Resident Agent resigned leaving us with extra fees to reinstate, only gave us credit for 2 of 6 companies we paid Resident Agents fees for the last year when they were not Resident Agent. Took $400 from our clients. Beware and make sure they are doing all necessary paperwork for you.
Agent's Response:
Mr. Stocker ordered Registered Agent service only for 6 NV entities in November 2007 and although he was in contact with his representatives many times over the days following the online orders, he did not request that we send him the Change of Registered Agent documents. Since the documents are available to him 24/7 via his online account and we received no requests to file, Incorp believed the client would be filing his own documents. Unless the state fee for filing the change is provided to Incorp, it is the client’s responsibility to file the Change of Registered Agent. InCorp provided the agent address address to the client for use immediately upon placing the order, and it was assumed that the client would be filing the agent change forms. Though not InCorp's faule, we offered to credit a large portion of the fees paid. We have also offered to prepare the reinstatements for his revoked entities at no additional charge, which would total more than the amount paid for Registered Agent service. At this time we are working with the client to reach a mutually agreeable solution.
W. Stocker
San Clemente, CA
United States
William Stocker Esq.8/26/2008 1:08:27 PM

InCorp provided services for me to start my LLC. They were fast and on time. Now I will be able to run my business with my new entity! If it wasn't for InCorp I not have been able to afford to incorporate as quickly. Everyone else wanted more money and took longer to provide services. I am very pleased! Thanks, Cynthia
C. Mason
Chicago, IL
United States
Chimeric Investments LLC7/24/2008 4:59:15 PM

Reviewer's Comments:
I placed an order on April 23rd, 2008 for an LLC formation, approximately 2 weeks later I called for a status and was told that the person handling my acct was in the hospital and that my acct was transferred to someone else. I then asked for an expedited filing and was told that would be taken care of. Approximately a month went by and without word I called to ask the status and was told that I had not paid the fee to expedite, to which I replied I had told the agent to charge it to the same card the rest of my order was made on. While on the phone I paid the fee online and again did not hear anything for 2 weeks. When I called back I was told they needed more information (that was given on my original application) and that I needed to sign and fax that back doc back, I did, called back and they had not received the fax despite my receipt of the fax being sent. I again re-sent it, again, they said they did not receive it, that they have "a bunch of faxes in the file and I couldn't find it". If they can't find a fax, what kind of service will they provide your other legal docs?
Agent's Response:
InCorp accepts full responsibility for this case and also full responsibility for delays caused when Mr. Lauberth’s representative was on medical leave. All fees paid for the California formation were refunded to him and a formal apology was sent to the client.
A. Lauberth
Aliso Viejo, CA
United States
The Club, LLC7/24/2008 10:22:51 AM

Our experience with InCorp Services has been excellent. We have been specifically dealing with Soudaly Sengbouathong and she has been oustanding and very efficient all along. We definitely recommend InCorp Services and if you get Soudaly to take care of your business, you'll be a winner. Franco Missionlabs
f. franco
jacksonville, FL
United States
Missionlabs Corporation6/29/2008 5:20:30 AM

Can’t say enough positive things about InCorp. They have literally bent over backwards and jumped threw hoops to satisfy my wants and needs. On top of that their online system is second to none. Why anyone would go with anyone else is beyond me. To thumbs up on my end and highly recommended.
G. Vasiliadis
Concord, NH
United States
Powered By Angles Corporation6/24/2008 11:54:27 AM

I have been dealing with Rachel Pennington and she couldn't have been nicer. A real pleasure to deal with. I have contacted her on a few occasions with a few questions and the response was always quick and curtious, and the turn times were very fast for documents needed. All around a wonderful experience.
D. Lettiere
Coram, NY
United States
Harlequin Capital Corp6/5/2008 11:18:34 AM

Nicole was professional, curtious and quick. Just like always. Steve
S. Ware
Gilbert, AZ
United States
Southern Breeze HBII LLC5/20/2008 10:35:13 AM

I was assisted by Soudaly Sengbouathong from incorp and what an amazing job she did with assisting me with my LLC. She was very helpful and also a pleasure to deal with.
j. macias
bergenfield, NJ
United States
Takeover Management, LLC5/12/2008 4:06:26 PM

Many thanks to Incorp, they are great to work with, and they get the job done. I would highly recommend their services!
L. Dean
Kanab, UT
United States
Best Friends Animal Society4/29/2008 8:46:31 AM

I am working with Matt Greive, my experience is excellent, hope to be in this way always. I know that word of mouth is the most great way to do business, and personally, I recommend this company for superior customer service and timely manner. I will recomend your services with more people. Thank you again Rafael Diaz
R. Diaz
San Jose, CA
United States
Maid Networks Inc4/8/2008 9:41:16 PM

I can't say enough about them!! My rep is Nicole Moses and she has gone above and beyond what I expected when I decided to use someone to help setup my non-profit, as well as a resident agent. She has been in constant communication with me, and since I'm lucky enough to live close enough to go their offices, I got to meet her and she was wonderful with me in person. She took her time explaining everything to me from the processes to rates, etc., and made sure I felt comfortable with everything. I feel confident knowing my business is with them and I have no doubt that the great experience will continue.
K. Mierta
Las Vegas, NV
United States
Feathered Friends of Las Vegas3/23/2008 10:16:25 PM

this is very efficient and i had what i needed in less than 10 mins. with a smile!
T. Jouett
Denver, CO
United States
Prime LLC3/12/2008 1:40:12 PM

Please note that Cecilia Padilla handled my problem with Incorp in a professional, courtious and timely manner. Please show her the money! Or at least some of it! I also appreciated your personal call in resolving this sitution. I do intend to keep InCorp in mind with regards to any future services.
M. Tonis
Williamsburg, VA
United States
Ariel Defense Communications, LLC3/9/2008 12:57:26 PM

I have been doing business with InCorp for over four years and find them to be helpful and timely. I have three entities for which they are my resident agent. I definitely recommend them.
K. Young
Buford, GA
United States
Bluesea USA, Inc.3/8/2008 2:52:35 PM

I ordered the Registered Agent Service from InCorp yesterday for my new business filing in Nevada. The order process was fast and easy. I received the information immediately after placing my order. Today, I contacted them via the Live Help link on their website for assistance with my Registered Agent Acceptance form. Heather assisted me and emailed the form to me within minutes. I am very impressed and would highly recommend their services.
E. Yang
Las Vegas, NV
United States
Efolo LLC3/7/2008 10:55:02 AM

Matt Greiwe is very pleasant and helpful
D. Simon
Tucsona, AZ
United States
1st Choice Financial Inc2/14/2008 7:02:39 AM

After months of dealing with another agency I found InCorp. I had 15 minutes to get a package out and needed a registered agent. In my panic I called instead of setting up an account. Chris stayed with me, set up the account, got the information I needed and then stayed on the line to answer questions. He has always been a great help. My account represenative is Claudia who has helped with some unusual request in our need to expedite paperwork. If their service keeps going as well as they started out we have indeed found a company with the best customer service for these type of transactions that is out there. So far we have 8 different entities, more to go and not one problem since we switched to InCorp.
D. Johnson
Fort Myers, FL
United States
Leoni-Western, LLC2/12/2008 10:33:06 AM

Reviewer's Comments:
Initial contact was good. Then email after email was ignored. The State compleded the filling and sent the package back to InCorp three weeks ago. It seems that Soudaly and Gayle Clauges no longer answer emails. In business "Customer Service" should come first. Not here!
Agent's Response:
Our sincerest apologies to the customer. Our security software provider issued an automatically installed update on or around January 1, 2008 which changed the SPAM filtering level to a much higher level. This delegated the customer's contact emails to our SPAM folder. Had customer phoned our office or used the customer service link in his account panel, his request would have been addressed promptly. We've attempted via email and phone to contact the customer. The problem has been corrected by our vendor and we're hoping that the customer rescinds his complaint with NevadaResidentAgents.com.
J. Echols
Good Hope, GA
United States
On Scene Curbing, LLC1/6/2008 7:09:36 AM

Cecilia and everyone else at InCorp has shown true professionalism when dealing. They have gone above and beyond to help out. I appreciate all of their due diligence.
C. Elledge
Bellevue, NE
United States
Software Engineering Services12/26/2007 1:49:10 PM

Great service! Very helpful getting started.
J. Buffett
Germantown, MD
United States
Structure By Design, PA12/20/2007 4:09:45 PM

Service was excellent!!!
E. Babich
Scottsdle, AZ
United States
ICC Real Estate LLC12/6/2007 12:17:26 PM

I started this LLC and registered through another agent. Soon, I became disappointed in the service I was getting from the initial agent and switched to Incorp. I have found them to be very courteous, friendly, and they take the time to answer all my questions and guide me down the right path.
K. DuShane
Hailey, ID
United States
Keystone Mining Company, LLC11/21/2007 3:17:44 PM

Amanda Mora and Incorp Services Inc continue to provide outstanding customer service. I would highly recommend this company to anyone searching for a registered agent providor.You will not be disappointed.We changed to them last year and are very pleased with them.
J. Millenheft
Simi Valley, CA
United States
RV America Insurance Marketing, Inc.11/16/2007 9:54:48 AM

Reviewer's Comments:
We are an accounting firm and were hoping to establish an on-going relationship that would expedite the resident agent process for us since we have several clients who are beginning to operated in many different states. We contacted InCorp services on September 25 and were told the process would take about 24 hours. It took one month and several emails, phone calls and finally the document was faxed to the client in error. We did receive a scanned copy of the document. We will never use this service again nor will we recommend to any of our clients.
Agent's Response:
This is of course the worst kind of review a company like ours can receive and we are extremely mindful and concerned by the client's experience. Be assured that this incident is being investigated fully and we hope that the client eventually retracts or amends their review.
C. Scarfo-Fisher
Ellicott City, MD
United States
Cardoni Waddell10/25/2007 2:32:52 PM

Both Nicole Moses and Amanda Mora were extremely helpful, polite and charming as they assisted me in organizing my corporation with the State of Nevada, i.e. list of corporate officers and a corporation name change etc. They provided a personal and sympathetic touch to the way in which they represented their company and they gave me joy as I conducted business with Incorp. Services Inc. God bless these two and joy awaits those who will be doing business with Incorp Jim Johnston (Chairman) Apache Electric Inc.
J. Johnston
Everett, WA
United States
Apache Electric Inc.10/24/2007 12:34:48 PM

Nicole Moses just assisted me with a snafu that had occurred when an earlier call had not gotten to the right place. She did an excellent job and I now know how to proceed. I switched from an earlier Nevada Agent I had for several years, and now have six coporations with this firm. They are dependable and other than waiting too long to get the right person on the phone occasionally, I have no complaints.
J. Dodson
Highland Falls, NY
United States
Thayer Gate Development Corp, LLC10/16/2007 5:04:54 PM

Very helpful, fast and efficient, would recommend to others.
j. soward
Tucson, AZ
United States
joemabbe LLC9/11/2007 12:16:03 PM

Reviewer's Comments:
Don't use this company. I have not found them to be ethical in any sense of the word. I have not found them to be honest. I would not recommend them for any business. Stay away from them is my advice.
Agent's Response:
Unfortunately Tom Fay is a client of ours and his account has been turned over to our outside collection agency for reasons you can probably guess. What Tom fails to tell you is that he apparently doesn't think it is necessary to pay for services that he has ordered, but has no problem stealing the services he is not paying for. He has repeatedly told our representatives that he would be sending in his payment owed, but then fails to do so. Classic "the check is in the mail" behavior. While we would love to give away our service for free, we must charge for what service we provide to stay in business and provide great service for those customers of ours that do pay. Tom Fay apparently believes that he is above having to pay for services he uses. I would imagine that his credit report is likely riddled with other accounts that he would not recommend after he has stolen from them. In conclusion, we would be happy to work out a payment plan with Mr. Fay so he may pay his debt. We would even consider forgiving some of his late penalties and balance due, but this would require that he keep his word and send in his payments as promised.
T. Fay
Castle Rock, CO
United States
Auditel Networks & Systems, LLC9/6/2007 5:42:38 PM

Reviewer's Comments:
I ordered a Nevada Corporation with Expedite Service, Corporate Kit, and Board Of Directors Filing. I received the Corporation in a very timely manner and no challenges. I never received my corporate kit. Also, although I paid an extra $125 for an initial list of officer's filing, it was never filed. When I emailed my account manager, she said she would take care of it. 26 days later, still no corporate kit and still no initial list of officers filing. I called and left her a message with no reply. I emailed and received a read receipt from her and still I did not receive a call or email reply. I then found an email with her cell phone on it and called her there. She had no idea who I was or what I needed even though she read my email that morning. I had to remind her of the situation and tell her what was going on. She then told me that I had to send her the initial list of officers so she could file it and it was due in 4 days. I told her that when I last talked to her, she told me that she would take care of it. Now she's telling me that she needs my signature - which she never told me before. Only by calling and following up with her did I find this out. In addition, she has no idea what's going on with my corporate kit. When I told her to call me when she found out, she said she was so busy that she might not call me - she'll shoot me an email though. Way to make a client feel special. Bottom line. If you just need a corporation from this company great. I would not recommend getting any additional services as my account rep has not been very responsive.
Agent's Response:
We are very disapointed to hear about your experience. This is not the level of service that InCorp is known for. We are conducting an investigation into this matter and will post our results ASAP. We guarantee that you will be satisfied with the end result. Again, our apologies.
C. Nguyen
Hoffman Estates, IL
United States
Sales Success Systems Corp.6/27/2007 4:10:03 PM

I am currently working with InCorp on a client with 5 LLC entities in 5 different states. I frankly was getting frustrated with delays on resolving a few issues. However, we have been assigned Amanda Mora as our Account Rep and WOW! Great follow through, great responsiveness, issues resolved in 24 hrs. Count me back with the happy campers.
G. Bowe
Gilroy, CA
United States
Gary J Bowe, EA6/27/2007 11:49:09 AM

JUST ENJOYED TWO DAYS OF FUN GOING THROUGH ALOT OF BORING PAPERWORK TO ENGAGE YOUR COMPANY AS A NEW REGISTERED AGENT FOR MY PIXIE VENTURES, LLC COMPANY. I WORKED WITH NICOLE MOSES-SHE'S THE ONE THAT MADE THE DETAILS FUN. SHE IS VERY KNOWLEGEBLE ,VERY PATIENT, AND VERY THOROUGH.SHE EXPLAINED TOTAL PROCESS IN SUCH A WAY THAT I FELT VERY COMFORTABLE WITH THE RESULTS. I'M LOOKING FORWARD TO WORKING WITH YOUR COMPANY AND NICOLE. SHE'S A KEEPER ! THANKS, PETE HUMMEL
P. HUMMEL
FENTON, MO
United States
PIXIE VENTURES, LLC6/14/2007 1:06:39 PM

Ian Eastmond of Incorp has been providing superior assistance in the incorporation process of Goldsphere Corporation. I would highly recommend Incorp to anyone who would like to incorporate in Nevada.
R. Panganiban
Moreno Valley, CA
United States
Goldsphere Corporation6/8/2007 12:32:32 PM

Great customer service. Thank you
C. Nunez
Riverton, UT
United States
MTCJ Holdings, Limited-Liability company5/24/2007 12:48:08 PM

I have nothing but nice things to say about Incorp and their agents. While I have had some technical problems completing forms on their website-in-progress regarding filings for our Nevada Non-Resident Insurance License annual reports and payments, a phone call or email is all it takes for prompt, friendly, professional assistance from Tenny and/ or Heather. I am very pleased with their assistance.
L. Morris
Burlington, OR
United States
The Somers-Pardue Agency, Inc3/22/2007 11:18:18 AM

Extremely quick and friendly. Made the whole process very easy. Steve
S. Ware
Gilbert, AZ
United States
Southern Breeze Houseboat LLC II3/20/2007 1:13:43 PM

Exellent service. Very efficient company
K. Klovstad
San Bernardino, CA
United States
Pool Town, Inc3/13/2007 8:09:28 PM

I have to say that Incorp Services does exactly what they say they will. They will answer you questions promptly, even answer what you think will be a stupid question (for us newbies). They wont try to sell you a bunch of unnecessary services, or overcharge like I have seen some other services try to do. They have a nice web interface so you can see what you need to keep up on, so you don't miss any required paperwork. I would recommend Incorp Services above any of the other services out there. Good work!
C. Taylor
Spanish Fork, UT
United States
PricePlus3/8/2007 8:13:35 AM

I just began using Incorp Services as our registered agent - so far they have been very knowledgeable and responsive to my requests.
G. Smith
Flagstaff, AZ
United States
Kinney Construction Services, Inc.3/5/2007 11:46:27 AM

Excellent service and all in less than one hour! Very efficient company!
N. Layer
Akron, OH
United States
Mosley Building Corporation3/3/2007 1:47:42 PM

Incorp Services has provided unparalleled service and response to all requests. I would wholeheartedly recommend their services to anyone looking for incorporation assistance.
P. Ittner
West Covina, CA
United States
Wholesale Medical Products, Inc.2/26/2007 10:34:05 PM

Incorp Services is absolutely the best value and has the best technology for us to manage multiple corporate entities. Their systems are very user-friendly and our rep (Nicole Moses) is tops!! If you are considering a registered agent service, you must try Incorp Services.
C. Boscher
Washington, DC
United States
US Numerics2/26/2007 1:35:21 PM

So far InCorp Services, Inc has been very responsive to my requests. I am initially impressed.
T. Butcher
Wheatland, ND
United States
OMGCI, LLC2/16/2007 8:46:38 AM

I didn't know one thing about incorporating a company but InCorp Services made it very easy. When I had questions, they were very helpful walking me through the process. Everyone who helped me was friendly, professional and knowledgeable. Their website to manage your account is very intuitive, and every email was answered quickly. Definitely recommend this service.
J. Hahn
San Jose, CA
United States
JDH Financials2/13/2007 10:07:37 AM

ISI is absolutely the BEST in service and value. The staff (THANKS Nicole) are knowledgeable, professional and VERY friendly! They also cater to non-profits (rare with many agencies) and know ALL there is about corporate law and processes in Nevada (and other states). Or if they don't know the answer to a question, they know where (or who) to ask. They have so... many services, in fact, it is too long to list here (check out their informational web site at - http://www.incorp.com So if you want to get your corp up and going then check them out - They'll treat you right!! - they did with us :-)
J. Cusaac
Fresno, CA
United States
Bondage Breakers International, Inc2/7/2007 4:02:17 PM

InCorp Services, Inc. (ISI) has been very helpful and responsive to our needs. We have a dedicated account representative who begins working at 6:00 AM Pacific Time in order to make herself available to those of us in the Eastern Time Zone. When I log in to my account on the incorpservices.com web site, just about all of the information I need is at my fingertips, and if I feel the need to actually speak to a human being, I can do so quickly without wasting time trying to navigate my way through an interactive voice menu system. ISI a pleasure to do business with.
R. Shalvoy
East Islip, NY
United States
Strategic Tradewins LLC2/7/2007 10:56:21 AM

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