| Comments | Feedback | Reviewer | Company Name | Date/Time |
| I'm so impressed with the ease of use. Any idiot can use this company and come out looking like you're a smart person. I would highly recommend using InCorp. My representative Cecilia Padilla even gave me her cell phone number just in case I ever need to reach her. How many people do that these days?? What a relief to find a company who cares about the customer. Good Job Cecilia !! | 
| B. Downing
Fort Worth, TX
US | Offsite HR | 02/11/2010 7:52 AM |
| I recently had a situation where the state of virginia had sent back to incorp svc's a crucial piece of filing information, which was preventing my being able to perform work in that state. incorp immediately contacted my home state to determine if an alternate form was available, and contacted me. I forwarded a new form to incorp & they submitted this to the state of virginia. This was extremely fine service on the part of incorp. i never expected this type of personal attention to a customer. I can't say enough about this excellent organization. I recommend them highly. Thank you incorp. |
| d. hall
n. versailles, PA
US | hall's pest control, inc. | 02/09/2010 4:43 AM |
After applying for my LLC via www.easyindianallc.com & their misleading instructions causing me so much grief, I received a response from the State Secretary's Office saying my Articles registration was rejected due to the instructions from easyindianallc to fax through the application no longer being a valid option. The rejection letter was sent via Incorp Agent service who sent an email rather than onforwarding the letter which would have caused further delays. Knowing that the fax would fail I had mailed the application with a Bank Draft to the SoS office on 20-Jan-2010, so I informed Stacy of the error caused by easyindianallc & she proceeded to check with the SoS office on the status of my mailed documents. as soon as she received word, Stacy emailed that the Articles had been stamped & attached a copy of the confirmation. Soon after more emails showing how/where I could log on to obtain a copy of my documents.
REALLY GREAT SERVICE FROM STACY @ INCORP.
Easyindianallc never even bothered to respond to may last email. Being from Australia, & after making other phone calls & emails to other entities to fix this & EIN application issues, I was beginning to think service was non existent in the USA. |
| I. Chensen
Sydney, NSW
AU | Indopura, LLC | 02/04/2010 3:10 PM |
| Stacy Stanfel is our representative for Incorp for RV America Insurance. She continues to provide us with "outstanding" customer service always going that extra mile for us and keeping us updated on things due for our company with the various states. You can be very proud of her dedication and hard work. She is a real asset to Incorp and such a great help to us.She always follows through and does things with such a kind attitude.Great way she represents Incorp. Sincerely, Judy Millenheft/ Licensing Coordinator for RV America Insurance Marketing, Inc. and Steven E Freedman |
| J. Millenheft
Simi Valley, CA
US | RV America Insurance Marketing, Inc. | 01/29/2010 2:38 PM |
Alex Abelson at Incorp has always provided the most friendly, helpful and good service. Incorp has always provided the services I require is a very good way since I Incorporated with them in 2006. I would very much recommend Incorp as a corporate agent.
Ian Davies (Meli Inc) |
| I. Davies
Honolulu, HI
US | Meli Inc | 01/28/2010 8:54 PM |
Incorp's Ryan was great at answering my inquiries, which was critical to my success as I hadn't set up a business in Nevada previously. His responses were timely and informative. He even called me to ensure I was able to access the website and stay up to date.
My LLC paperwork was filed promptly. I have received the Charter and Articles of Organization already from Nevada and am impressed with Incorp's service. |
| G. Cotchen
Gibsonia, PA
US | GayCot PharmD LLC | 01/24/2010 11:07 AM |
| SHORT VERSION: InCorp Services Inc. provides great customer service, great online platform, and should be every business' choice for registered agent service. I received exceptional customer support from Emily Painter.
LONG VERSION: I have gone through 2 registered agent companies before using InCorp Services, Inc.
The first one: Corporation Service Company had OK service but charged $260+ per entity per year.
The second one: IncSmart.biz while cheap, actually FAILED to provide the service I paid for. After being overbilled twice after paying for the service, I became suspicious and sent test letters to the registered agent in Colorado. The letter came back RETURN TO SENDER! Outrageous! Just think if this had been a service of process! The registered agents assigned to me by IncSmart.biz didn't have a phone number, and it was very hard to get a hold of the guy running the main website. I almost suspect that my previous registered agent IncSmart.biz is a scam, or at least a very poorly organized company. It is run out of some guy's house in North Las Vegas.
Finally I recently signed up with InCorp Services, Inc's registered agent services for my Colorado companies. While very affordable, I received amazing service. The customer service person, Emily Painter, was willing to haggle with me and explain the answers to all the many questions I had about registered agent service. A+ customer service overall. Even after I had purchased, she was there to answer my questions via email and over the phone.
Finally once I did sign into my account at InCorp Services, Inc., I found the online user interface to be one of the most organized, well-designed, easy-to-use platforms out of many online applications I use. They send you emails confirming your orders, you can view all your entities in one place, view links to the various state websites, and you can CALL them on the phone!!
InCorp Services, Inc. is a real commercial company and they have an office in Henderson, NV wi |
| P. Denning
Lafayette, CO
US | Black Diamond Plaza LLC | 01/22/2010 5:15 PM |
InCorp Services, Inc. has been our Registered Agent for our corporations for several years. Recently we were approached by another Registered Agent asking that we do business with them at a lower rate. However, InCorp Services, Inc. came back with a significant reduction in our fees to keep our business. That indicats volumes to us of InCorp Services' sensitivity and concern for our busines to suceed in the present economy.
Chris Lockhardt, our Account Executive, has been excellent in taking care of our corporations and responding quickly with answers to our questions. |
| A. Coe
Newbury Park, CA
US | Carnegie Agency, Inc. | 01/19/2010 2:25 PM |
I would strongly recommend that businesses utilize the corporate registration and filing services of InCorp.
I am the owner of an independent health insurance agency. Last year, the agency wanted to enter four new states, thus needed to become registered in each new state. It quickly became apparent to me that the process would be very complicated and time consuming, since I did not have a clue what I was doing.
I searched for a firm to help me. InCorp’s website looked the most helpful and complete. I called them to test their customer service and knowledge, and was most impressed. InCorp handled all the initial filings and registrations walked me through the pieces and parts that I needed to do, and made sure that all requirements were met.
InCorp’s customer service is impeccable. When I call, a live person answers the phone. When I email, I get a response back same day. InCorp notifies me any time I need to do anything related to registrations and filings.
Now a year later, InCorp is right on the ball helping me do all the renewal tasks that must be completed.
Partnering with InCorp was smartest choice I made and well worth every penny.
Ann K. Gridley
Ehealthlink.com
First Choice Health Insurance, Inc.
Roseburg, OR |
| A. Gridley
Roseburg, OR
US | First Choice Health Insurance, Inc. | 01/07/2010 1:15 PM |
| I would absolutely recommend Incorp to anyone looking for a registered agent in Nevada. Not only is their customer service top notch, namely Ryan Lockhart, but the user interface on their website is amazing. All of the information you could ever want or need concerning your paperwork, due dates, fees, etc. is at your fingertips 24 hours a day. All of this and their prices are very competitive! Give them a try...you will be more than satisfied. |
| J. Storms
Atlanta, GA
US | Storms Realty Corp | 01/06/2010 8:57 AM |
| Incorp Services, Inc. is heads and shoulders above my previous registrar in terms of professionalism and personal service. I had overlooked an email notice/invoice and later received a paper invoice with a convenience charge attached. Although the error was on my part they cordially removed the convenience charge and provided a simple, easy way to pay online. Very satisfied! |
| J. Beacham
Hudson, OH
US | Aventure Works, Inc. | 12/13/2009 7:03 AM |
| Good service in helping with initial articles of incorporation as a commercial registered agent |
| s. schonberg
ocala, FL
US | zipline industries incorporated | 10/21/2009 1:29 PM |
I would like to compliment you on our agent, Ms. Cecilia Padilla. She has been our agent since we began with your company, and she is always prompt and courteous on any of my questions or request for help. We feel as if she is a GREAT ASSET to your company, and hope to have many more years of dealing with her.
Thank you again for assigning Cecilia as our agent.
Mary Beth Farrester-Secretary of Grand Prairie Industrial Service, Inc. Arkansas |
| R. Farrester
Ulm, AR
US | Grand Prairie Industrial Service, Inc. | 10/18/2009 7:10 PM |
| We recently starting using InCorp. Emily has been a great help. When I had questions, she had the answers. When we needed signatures, she readily got them. There is no comparison between InCorp. and other registered agents we use around the U.S. As renewals come up in other states, we are switching to InCorp. They are doing something for our money vs. the agents who send us a yearly bill for literally nothing. |
| L. Zahn
Littleton, CO
US | Special Risk Services, Inc. | 10/14/2009 12:59 PM |
| Have worked with Stacy for several years and she has handled our accounts in three different states. All their work is quick, efficient and accurate. Could not keep track of all the annual filings,etc for all 30 companies and LLC's if not for Incorp. Stacy e-mails me all the necessary forms timely and even calls to remind me if I have not responded. They monitor all our companies and make sure that we file everything timely. I highly recommend them to monitor your business accounts. |
| C. KITCHELL
LAS VEGAS, NV
US | NVZ CAPITAL, LLC | 09/30/2009 10:30 AM |
| I have worked with Rachel Pennington and Incorp for several years and have not had a bad experience. In fact, she goes out or her way to be helpful with my questions and requirements. I use InCorp exclusively for our registered agent in 20+ states and I can vouch for their exemplary service. |
| L. Morris
Burlington, NC
US | First Southeast Insurance Services, Inc. | 07/23/2009 11:37 AM |
| Incorp provided me with amazing, impeccable service. After much research, I was apprehensive because I saw their pricing was lower than private attorney's offices, but if you're knowledgeable and can type, Incorp provides an amazing interface to maintain and update your corporate documents yourself. They got my corporation started fast. I would recommend them to anyone. |
| D. Henderson
San Diego, CA
US | Diet Motivation Secrets | 07/07/2009 12:56 PM |
| The service provided by my InCorp account executive, Cecilia Padilla, is one of the best in any industry standard. My experience started with Mr. Chris Johlfs, Director of Sales, where he responded to my email inquiry. Chris and Cecilia are prompt and accurate in their reply and services. I will use them again in the future and will refer anyone who needs assistance in this area. Thank you Cecilia and Chris. |
| A. Young
McKinney, TX
US | Dreamwerks Marketing Group, LLC | 06/24/2009 4:43 PM |
| Excellent service setting up registered agent. Even though I didn't have them file my articles of organization, they reviewed the document and caught several changes that needed to be made. |
| R. Whitaker
North Carolina, NC
US | Black Rock Properties | 06/22/2009 1:47 PM |
Timely reminders, pleasant and helpful staff, excellent record-keeping.
Agent Response:
Mr. van den Daele has been a wonderful client of ours for years and we are very happy to continue working hard to provide him with the excellent service he describes. |
| L. van den Daele
Rohnert Park, CA
US | Psychodiagnostics, Inc | 06/16/2009 11:02 AM |
| Usually when it sounds to good to be true there is always a catch. That has not been holding true regarding my experiences with InCorp Services, Inc. Up to this point, the services provided by my account executive Jade Wibiral have reached all my expectations and beyond. Great response time, accurate answers, very good support. I am glad I made the choice I did. Keep up the good work ! Regards, Tim Langguth |
| T. Langguth
River Vale, NJ
US | Protectegg, LLC | 06/01/2009 9:38 AM |
| Chris Lockhart IS THE MAN!!! |
| w. ridley
costa mesa, CA
US | laguna Cleaning services, llc lww enterprises, llc | 04/21/2009 11:05 AM |
Held 2009 annual Report "hostage" over a bill from 2006. We paid, but check was never cashed.
Agent Response:
As evidenced by the 2006 check not being cashed, we did not receive it. Incorp does not feel that we held anything "hostage". We simply requested that the client bring the account current prior to proceeding with any further filings. Mr. Johnson has been an excellent client so we considered his other payment history and settled with the client for 1/2 of the original Registered Agent service fee due in 2006 and filed the 2009 Annual List of Officers, which is a pretty good deal considering the full service fee and late fee were technically due. Incorp is dedicated to always working with our clients toward fair resolutions to any dispute or miscommunication. | 
| F. Johnson
Plant City, FL
US | Goodnight International, Inc. | 04/16/2009 7:46 AM |
| Smoothe, simple, quick and the price was right. |
| B. Hill
Winnetka, IL
US | Novairus Energy LLC | 03/30/2009 11:05 AM |
Never ever dealt with crooks like this. They promised to cancel entities that no longer existed, but never did. They continued to charge me and refused to refund the money although they did admit their mistake. when I disputed my credit card charge a few months later, they asked me to stop the dispute and they would refund the money... as if I would believe them after months of promises that I would see the refund on my credit card. Check your bills very well before paying them.
Agent Response:
Our client logged into her online account and made payment for IL, OH, and SC Registered Agent service for the coming year. It was our assumption at that time that they wanted service to continue. After being notified that this was not their intent, we began the refund process. This is usually not permitted according to the Terms of Use because of fees and obligations renewed with different state offices when a client pays a renewal invoice, but we went ahead with the refund anyway.
During that time (which was not "months") the client submitted a dispute through the credit card company. We requested that the dispute be cancelled in the client's best interest since there is a fee associated with the submission of erroneous chargebacks. The fees paid for SC and IL have been refunded and we have waived the erroneous chargeback fee as a courtesy to the client since there was a delay in refunding the fees.
To the best of our knowledge, everything has now been resolved with this client but we welcome the opportunity to resolve any outstanding issues. |
| B. Gelb
Lakewood, NJ
US | Madison Title Agency, LLC | 03/30/2009 10:27 AM |
| Excellent service! They were extremely responsive, timely, did everything they said they would do. Nice products with the incorporation kit - much nicer than I had expected. This is the 2nd time I have incorporated a company in Nevada and the first time was a disaster. I wish I had found InCorp then! Kudos to Cecilia for prompt, friendly and accurate service! |
| D. Scally
Azle, TX
US | DFW Traders Inc | 03/18/2009 5:31 PM |
| Lori Meyers of Incorp Services has been absolutely phenomenal in helping me to dissolve an LLC, and also in helping me to transfer from another resident agent service to Incorps. Here patience and professionalism consistently go above and beyond the "call of duty". I switched from another company primarily because of Lori. |
| B. Kelly
Lancaster, CA
US | Icon Enterprises | 11/19/2008 11:18 AM |
Setting up an LLC through InCorp is truly a breeze but what sets this company apart is their high level of customer service. My account manager, Nicole Moses, was simply outstanding - always a quick phone call away ready to answer any question or carry out any request. What more can I say; 99 dollars is simply a steal.
Agent Response:
Exellent news, this is what we strive for. |
| R. Price
Gypsum, CO
US | Cinebuzzu LLC | 10/17/2008 3:09 PM |
| nice to deal with, great information and reasonable (may be the cheapest?), does what they advertise & they're asked and paid to do... again , MANY THANKS CHRIS..... . Jim |
| J. Porte
Pahrump, NV
US | Makaha Keys LP | 09/17/2008 11:15 AM |
Moved all of our clients over to them, paid them all their fees, they neglected to inform us / or perform necessary paperwork for Resident Agent Change with Nevada Secretary of State, old Resident Agent resigned leaving us with extra fees to reinstate, only gave us credit for 2 of 6 companies we paid Resident Agents fees for the last year when they were not Resident Agent. Took $400 from our clients. Beware and make sure they are doing all necessary paperwork for you.
Agent Response:
Mr. Stocker ordered Registered Agent service for 6 NV entities in November 2007 and although he was in contact with his representatives many times over the days after placing the orders online, he at no time requested that we prepare the Change of Registered Agent documents for him. Since the documents are available to him 24/7 via his online account and we received no requests to file, Incorp believed the client would be filing his own documents. Unless the state fee for filing the change is provided to InCorp or an agreement is made in advance, it is the client’s responsibility to file the Change of Registered Agent. InCorp provided the agent address address to the client for use immediately upon placing the order and it was assumed that the client would be filing the agent change forms. Though not InCorp's fault, we offered to credit a large portion of the fees paid to the client. We have also offered to prepare the reinstatements for his revoked entities at no additional charge which would total more than the amount paid for Registered Agent service. At this time we are working with the client to reach a mutually agreeable solution. |
| W. Stocker
San Clemente, CA
US | William Stocker Esq. | 08/26/2008 1:08 PM |
InCorp provided services for me to start my LLC. They were fast and on time. Now I will be able to run my business with my new entity! If it wasn't for InCorp I not have been able to afford to incorporate as quickly. Everyone else wanted more money and took longer to provide services. I am very pleased!
Thanks,
Cynthia |
| C. Mason
Chicago, IL
US | Chimeric Investments LLC | 07/24/2008 4:59 PM |
I placed an order on April 23rd, 2008 for an LLC formation, approximately 2 weeks later I called for a status and was told that the person handling my acct was in the hospital and that my acct was transferred to someone else. I then asked for an expedited filing and was told that would be taken care of. Approximately a month went by and without word I called to ask the status and was told that I had not paid the fee to expedite, to which I replied I had told the agent to charge it to the same card the rest of my order was made on. While on the phone I paid the fee online and again did not hear anything for 2 weeks. When I called back I was told they needed more information (that was given on my original application) and that I needed to sign and fax that back doc back, I did, called back and they had not received the fax despite my receipt of the fax being sent. I again re-sent it, again, they said they did not receive it, that they have "a bunch of faxes in the file and I couldn't find it". If they can't find a fax, what kind of service will they provide your other legal docs?
Agent Response:
InCorp accepts full responsibility for this case and also full responsibility for delays caused when Mr. Lauberth’s representative was on medical leave. There were certainly issues with the handling of his filing due to some confusion, his representative being on medical leave, and the original name chosen being unavailable. All fees paid to InCorp were refunded to client with a formal apology and as a bonus, we allowed him to keep the documents we prepared for him. |
| A. Lauberth
Aliso Viejo, CA
US | The Club, LLC | 07/24/2008 10:22 AM |
Our experience with InCorp Services has been excellent.
We have been specifically dealing with Soudaly Sengbouathong and she has been oustanding and very efficient all along.
We definitely recommend InCorp Services and if you get Soudaly to take care of your business, you'll be a winner.
Franco
Missionlabs |
| f. franco
jacksonville, FL
US | Missionlabs Corporation | 06/29/2008 5:20 AM |
| Can’t say enough positive things about InCorp. They have literally bent over backwards and jumped threw hoops to satisfy my wants and needs. On top of that their online system is second to none. Why anyone would go with anyone else is beyond me. To thumbs up on my end and highly recommended. |
| G. Vasiliadis
Concord, NH
US | Powered By Angles Corporation | 06/24/2008 11:54 AM |
| I have been dealing with Rachel Pennington and she couldn't have been nicer. A real pleasure to deal with. I have contacted her on a few occasions with a few questions and the response was always quick and curtious, and the turn times were very fast for documents needed. All around a wonderful experience. |
| D. Lettiere
Coram, NY
US | Harlequin Capital Corp | 06/05/2008 11:18 AM |
Nicole was professional, curtious and quick. Just like always.
Steve |
| S. Ware
Gilbert, AZ
US | Southern Breeze HBII LLC | 05/20/2008 10:35 AM |
| I was assisted by Soudaly Sengbouathong from incorp and what an amazing job she did with assisting me with my LLC. She was very helpful and also a pleasure to deal with. |
| j. macias
bergenfield, NJ
US | Takeover Management, LLC | 05/12/2008 4:06 PM |
| Many thanks to Incorp, they are great to work with, and they get the job done. I would highly recommend their services! |
| L. Dean
Kanab, UT
US | Best Friends Animal Society | 04/29/2008 8:46 AM |
I am working with Matt Greive, my experience is excellent, hope to be in this way always.
I know that word of mouth is the most great way to do business, and personally, I recommend this company for superior customer service and timely manner.
I will recomend your services with more people.
Thank you again
Rafael Diaz |
| R. Diaz
San Jose, CA
US | Maid Networks Inc | 04/08/2008 9:41 PM |
| I can't say enough about them!! My rep is Nicole Moses and she has gone above and beyond what I expected when I decided to use someone to help setup my non-profit, as well as a resident agent. She has been in constant communication with me, and since I'm lucky enough to live close enough to go their offices, I got to meet her and she was wonderful with me in person. She took her time explaining everything to me from the processes to rates, etc., and made sure I felt comfortable with everything. I feel confident knowing my business is with them and I have no doubt that the great experience will continue. |
| K. Mierta
Las Vegas, NV
US | Feathered Friends of Las Vegas | 03/23/2008 10:16 PM |
| this is very efficient and i had what i needed in less than 10 mins. with a smile! |
| T. Jouett
Denver, CO
US | Prime LLC | 03/12/2008 1:40 PM |
| Please note that Cecilia Padilla handled my problem with Incorp in a professional, courtious and timely manner. Please show her the money! Or at least some of it! I also appreciated your personal call in resolving this sitution. I do intend to keep InCorp in mind with regards to any future services. |
| M. Tonis
Williamsburg, VA
US | Ariel Defense Communications, LLC | 03/09/2008 12:57 PM |
| I have been doing business with InCorp for over four years and find them to be helpful and timely. I have three entities for which they are my resident agent. I definitely recommend them. |
| K. Young
Buford, GA
US | Bluesea USA, Inc. | 03/08/2008 2:52 PM |
| I ordered the Registered Agent Service from InCorp yesterday for my new business filing in Nevada. The order process was fast and easy. I received the information immediately after placing my order.
Today, I contacted them via the Live Help link on their website for assistance with my Registered Agent Acceptance form. Heather assisted me and emailed the form to me within minutes. I am very impressed and would highly recommend their services. |
| E. Yang
Las Vegas, NV
US | Efolo LLC | 03/07/2008 10:55 AM |
| Matt Greiwe is very pleasant and helpful |
| D. Simon
Tucsona, AZ
US | 1st Choice Financial Inc | 02/14/2008 7:02 AM |
| After months of dealing with another agency I found InCorp. I had 15 minutes to get a package out and needed a registered agent. In my panic I called instead of setting up an account. Chris stayed with me, set up the account, got the information I needed and then stayed on the line to answer questions. He has always been a great help. My account represenative is Claudia who has helped with some unusual request in our need to expedite paperwork. If their service keeps going as well as they started out we have indeed found a company with the best customer service for these type of transactions that is out there. So far we have 8 different entities, more to go and not one problem since we switched to InCorp. |
| D. Johnson
Fort Myers, FL
US | Leoni-Western, LLC | 02/12/2008 10:33 AM |
Initial contact was good. Then email after email was ignored. The State compleded the filling and sent the package back to InCorp three weeks ago. It seems that Soudaly and Gayle Clauges no longer answer emails. In business "Customer Service" should come first. Not here!
Agent Response:
Our sincerest apologies to the customer. Our security software provider issued an automatically installed update on or around January 1, 2008 which changed the SPAM filtering level to a much higher level. This send Mr. Echols' contact emails to our SPAM folder. Had customer phoned our office or used the customer service link in his account panel, his request would have been addressed promptly. We've attempted via email and phone to contact the customer. The problem has been corrected by our vendor and we're hoping that the customer rescinds his complaint with NevadaResidentAgents.com. |
| J. Echols
Good Hope, GA
US | On Scene Curbing, LLC | 01/06/2008 7:09 AM |
| Cecilia and everyone else at InCorp has shown true professionalism when dealing. They have gone above and beyond to help out. I appreciate all of their due diligence. |
| C. Elledge
Bellevue, NE
US | Software Engineering Services | 12/26/2007 1:49 PM |
Great service! Very helpful getting started.
Agent Response:
This is exactly the kind of customer service we strive to provide all out clients. |
| J. Buffett
Germantown, MD
US | Structure By Design, PA | 12/20/2007 4:09 PM |
| Service was excellent!!! |
| E. Babich
Scottsdle, AZ
US | ICC Real Estate LLC | 12/06/2007 12:17 PM |
I started this LLC and registered through another agent. Soon, I became disappointed in the service I was getting from the initial agent and switched to Incorp.
I have found them to be very courteous, friendly, and they take the time to answer all my questions and guide me down the right path. |
| K. DuShane
Hailey, ID
US | Keystone Mining Company, LLC | 11/21/2007 3:17 PM |
| Amanda Mora and Incorp Services Inc continue to provide outstanding customer service. I would highly recommend this company to anyone searching for a registered agent providor.You will not be disappointed.We changed to them last year and are very pleased with them. |
| J. Millenheft
Simi Valley, CA
US | RV America Insurance Marketing, Inc. | 11/16/2007 9:54 AM |
We are an accounting firm and were hoping to establish an on-going relationship that would expedite the resident agent process for us since we have several clients who are beginning to operated in many different states. We contacted InCorp services on September 25 and were told the process would take about 24 hours. It took one month and several emails, phone calls and finally the document was faxed to the client in error. We did receive a scanned copy of the document. We will never use this service again nor will we recommend to any of our clients.
Agent Response:
This is of course the worst kind of review a company like ours can receive and we are extremely mindful and concerned by the client's experience. When this account was initially set up, it was under the CPA’s client’s name so the documents were automatically sent to their client directly. As for the filing time issue, the 24 hour filing time is online filing which is only available for domestic entities. Since the client’s requested filing was a Foreign Qualification, it was necessary to get signed copies of the filing for submission along with other documents from the domestic state. This process delayed the original expected filing time but the employees responsible for additional delays have been removed. |
| C. Scarfo-Fisher
Ellicott City, MD
US | Cardoni Waddell | 10/25/2007 2:32 PM |
Both Nicole Moses and Amanda Mora were extremely helpful, polite and charming as they assisted me in organizing my corporation with the State of Nevada, i.e. list of corporate officers and a corporation name change etc.
They provided a personal and sympathetic touch to the way in which they represented their company and they gave me joy as I conducted business with Incorp. Services Inc.
God bless these two and joy awaits those who will be doing business with Incorp
Jim Johnston (Chairman) Apache Electric Inc. |
| J. Johnston
Everett, WA
US | Apache Electric Inc. | 10/24/2007 12:34 PM |
| Nicole Moses just assisted me with a snafu that had occurred when an earlier call had not gotten to the right place. She did an excellent job and I now know how to proceed. I switched from an earlier Nevada Agent I had for several years, and now have six coporations with this firm. They are dependable and other than waiting too long to get the right person on the phone occasionally, I have no complaints. |
| J. Dodson
Highland Falls, NY
US | Thayer Gate Development Corp, LLC | 10/16/2007 5:04 PM |
| Very helpful, fast and efficient, would recommend to others. |
| j. soward
Tucson, AZ
US | joemabbe LLC | 09/11/2007 12:16 PM |
Don't use this company. I have not found them to be ethical in any sense of the word. I have not found them to be honest. I would not recommend them for any business. Stay away from them is my advice.
Agent Response:
Unfortunately Tom Fay is a client of ours and his account has been turned over to our outside collection agency for reasons you can probably guess. What Tom fails to tell you is that he apparently doesn't think it is necessary to pay for services that he has ordered, but has no problem stealing the services he is not paying for. He has repeatedly told our representatives that he would be sending in his payment owed, but then fails to do so. Classic "the check is in the mail" behavior. While we would love to give away our service for free, we must charge for what service we provide to stay in business and provide great service for those customers of ours that do pay. Tom Fay apparently believes that he is above having to pay for services he uses. I would imagine that his credit report is likely riddled with other accounts that he would not recommend after he has stolen from them. In conclusion, we would be happy to work out a payment plan with Mr. Fay so he may pay his debt. We would even consider forgiving some of his late penalties and balance due, but this would require that he keep his word and send in his payments as promised. |
| T. Fay
Castle Rock, CO
US | Auditel Networks & Systems, LLC | 09/06/2007 5:42 PM |
I ordered a Nevada Corporation with Expedite Service, Corporate Kit, and Board of Directors Filing. I received the Corporation in a very timely manner and no challenges. I never received my corporate kit. Also, although I paid an extra $125 for an initial list of officer's filing, it was never filed. When I emailed my account manager, she said she would take care of it. 26 days later, still no corporate kit and still no initial list of officers filing. I called and left her a message with no reply. I emailed and received a read receipt from her and still I did not receive a call or email reply. I then found an email with her cell phone on it and called her there. She had no idea who I was or what I needed even though she read my email that morning. I had to remind her of the situation and tell her what was going on. She then told me that I had to send her the initial list of officers so she could file it and it was due in 4 days. I told her that when I last talked to her, she told me that she would take care of it. Now she's telling me that she needs my signature - which she never told me before. Only by calling and following up with her did I find this out. In addition, she has no idea what's going on with my corporate kit. When I told her to call me when she found out, she said she was so busy that she might not call me - she'll shoot me an email though. Way to make a client feel special. Bottom line. If you just need a corporation from this company great. I would not recommend getting any additional services as my account rep has not been very responsive.
Agent Response:
The handling of this client’s formation is an example of the level of service we aim to provide no matter what service is ordered. Our system notes do show a little bit of phone tag between the client and his representative, but the Initial List of Officers was filed on time using the $125 state filing fee paid (no additional fees were paid to Incorp for this filing). The service that this client received was unacceptable and the account representative dealt with internally to prevent this from happening in the future. All of our clients are very important to us and deserve the individualized attention and service we strive for by assigning a personal representative to each account who provides his or her cell phone number. |
| C. Nguyen
Hoffman Estates, IL
US | Sales Success Systems Corp. | 06/27/2007 4:10 PM |
| I am currently working with InCorp on a client with 5 LLC entities in 5 different states. I frankly was getting frustrated with delays on resolving a few issues. However, we have been assigned Amanda Mora as our Account Rep and WOW! Great follow through, great responsiveness, issues resolved in 24 hrs. Count me back with the happy campers. |
| G. Bowe
Gilroy, CA
US | Gary J Bowe, EA | 06/27/2007 11:49 AM |
JUST ENJOYED TWO DAYS OF FUN GOING THROUGH ALOT OF BORING PAPERWORK TO ENGAGE YOUR COMPANY AS A NEW REGISTERED AGENT FOR MY PIXIE VENTURES, LLC COMPANY. I WORKED WITH NICOLE MOSES-SHE'S THE ONE THAT MADE THE DETAILS FUN. SHE IS VERY KNOWLEGEBLE ,VERY PATIENT, AND VERY THOROUGH.SHE EXPLAINED TOTAL PROCESS IN SUCH A WAY THAT I FELT VERY COMFORTABLE WITH THE RESULTS. I'M LOOKING FORWARD TO WORKING WITH YOUR COMPANY AND NICOLE. SHE'S A KEEPER !
THANKS, PETE HUMMEL |
| P. HUMMEL
FENTON, MO
US | PIXIE VENTURES, LLC | 06/14/2007 1:06 PM |
| Ian Eastmond of Incorp has been providing superior assistance in the incorporation process of Goldsphere Corporation. I would highly recommend Incorp to anyone who would like to incorporate in Nevada. |
| R. Panganiban
Moreno Valley, CA
US | Goldsphere Corporation | 06/08/2007 12:32 PM |
| Great customer service. Thank you |
| C. Nunez
Riverton, UT
US | MTCJ Holdings, Limited-Liability company | 05/24/2007 12:48 PM |
| I have nothing but nice things to say about Incorp and their agents. While I have had some technical problems completing forms on their website-in-progress regarding filings for our Nevada Non-Resident Insurance License annual reports and payments, a phone call or email is all it takes for prompt, friendly, professional assistance from Tenny and/ or Heather. I am very pleased with their assistance. |
| L. Morris
Burlington, OR
US | The Somers-Pardue Agency, Inc | 03/22/2007 11:18 AM |
Extremely quick and friendly. Made the whole process very easy.
Steve |
| S. Ware
Gilbert, AZ
US | Southern Breeze Houseboat LLC II | 03/20/2007 1:13 PM |
Exellent service.
Very efficient company |
| K. Klovstad
San Bernardino, CA
US | Pool Town, Inc | 03/13/2007 8:09 PM |
| I have to say that Incorp Services does exactly what they say they will. They will answer you questions promptly, even answer what you think will be a stupid question (for us newbies). They wont try to sell you a bunch of unnecessary services, or overcharge like I have seen some other services try to do. They have a nice web interface so you can see what you need to keep up on, so you don't miss any required paperwork. I would recommend Incorp Services above any of the other services out there. Good work! |
| C. Taylor
Spanish Fork, UT
US | PricePlus | 03/08/2007 8:13 AM |
| I just began using Incorp Services as our registered agent - so far they have been very knowledgeable and responsive to my requests. |
| G. Smith
Flagstaff, AZ
US | Kinney Construction Services, Inc. | 03/05/2007 11:46 AM |
| Excellent service and all in less than one hour! Very efficient company! |
| N. Layer
Akron, OH
US | Mosley Building Corporation | 03/03/2007 1:47 PM |
| Incorp Services has provided unparalleled service and response to all requests. I would wholeheartedly recommend their services to anyone looking for incorporation assistance. |
| P. Ittner
West Covina, CA
US | Wholesale Medical Products, Inc. | 02/26/2007 10:34 PM |
Incorp Services is absolutely the best value and has the best technology for us to manage multiple corporate entities. Their systems are very user-friendly and our rep (Nicole Moses) is tops!!
If you are considering a registered agent service, you must try Incorp Services. |
| C. Boscher
Washington, DC
US | US Numerics | 02/26/2007 1:35 PM |
| So far InCorp Services, Inc has been very responsive to my requests. I am initially impressed. |
| T. Butcher
Wheatland, ND
US | OMGCI, LLC | 02/16/2007 8:46 AM |
| I didn't know one thing about incorporating a company but InCorp Services made it very easy. When I had questions, they were very helpful walking me through the process. Everyone who helped me was friendly, professional and knowledgeable. Their website to manage your account is very intuitive, and every email was answered quickly. Definitely recommend this service. |
| J. Hahn
San Jose, CA
US | JDH Financials | 02/13/2007 10:07 AM |
| ISI is absolutely the BEST in service and value. The staff (THANKS Nicole) are knowledgeable, professional and VERY friendly! They also cater to non-profits (rare with many agencies) and know ALL there is about corporate law and processes in Nevada (and other states). Or if they don't know the answer to a question, they know where (or who) to ask. They have so... many services, in fact, it is too long to list here (check out their informational web site at - http://www.incorp.com So if you want to get your corp up and going then check them out - They'll treat you right!! - they did with us :-) |
| J. Cusaac
Fresno, CA
US | Bondage Breakers International, Inc | 02/07/2007 4:02 PM |
InCorp Services, Inc. (ISI) has been very helpful and responsive to our needs.
We have a dedicated account representative who begins working at 6:00 AM Pacific Time in order to make herself available to those of us in the Eastern Time Zone.
When I log in to my account on the incorpservices.com web site, just about all of the information I need is at my fingertips, and if I feel the need to actually speak to a human being, I can do so quickly without wasting time trying to navigate my way through an interactive voice menu system.
ISI a pleasure to do business with. |
| R. Shalvoy
East Islip, NY
US | Strategic Tradewins LLC | 02/07/2007 10:56 AM |