| We applied online and within a day someone called to confirm the services we were ordering. However, before we received the package, we relocated to another state. We called Spiegel and Utera multiple times to try and get someone to recall the package and reship it to the new address but were only able to connect with the answering machine. They seem to only answer their email periodically and even after confirming that they would recall the package and resend it, they never did. It has been over 2 months and now they cannot find the Fed-Ex tracking number nor the package which was sent back to their offices. They provide poor almost non-existent customer support and service. | 
| H. Krawczyk Sarasota, FL US | The Creative Body LLC | 10/28/2008 3:24 PM |